Welcome to the comprehensive guide to the Schecter Diamond Series, your go-to resource for all things related to these exceptional instruments. Whether you’re a seasoned guitarist or just starting your musical journey, the Schecter Diamond Series offers a range of guitars and basses known for their quality, playability, and powerful sound. This FAQ is designed to address your most pressing questions, providing you with the expertise and information you need to make the most of your Schecter Diamond Series experience.
General Questions About Schecter Diamond Series
Are custom options available for Schecter Diamond Series models?
Schecter Diamond Series guitars and basses come with pre-set specifications and are not customizable. These instruments are offered with their current features and configurations as listed. For players seeking personalized options, Schecter USA Custom Shop guitars can be custom ordered with a variety of specifications to meet individual preferences.
How can I determine the year my Schecter Diamond Series instrument was manufactured?
To find the manufacturing year of your Schecter Diamond Series instrument, locate the serial number on the back of the headstock. The first two numerical digits of this serial number indicate the year of production. For example, a serial number starting with “02” (like 0236758) signifies a 2002 manufacturing year, and “10” (like W10052743) indicates the instrument was made in 2010.
How do I get in touch with Schecter Artist Relations, or submit my band for endorsement consideration?
Schecter Artist Relations maintains close relationships with a select group of artists. Due to the high volume of submissions, endorsement opportunities are limited, and responses are not guaranteed for all inquiries. If you wish to submit your Electronic Press Kit (EPK) for consideration, please send it to [email protected].
I own a Diamond Series instrument that isn’t listed on the Schecter website. Why is this?
It’s possible that your instrument is a Limited Edition, Special Edition, or a model that has been discontinued. We recommend checking the Vault section of the Schecter website, which archives discontinued models. You may find information about your guitar there.
How can I identify my specific Schecter Diamond Series model?
In most cases, the model name is indicated on the truss rod cover, located just above the nut on the headstock. For discontinued models, be sure to explore the Vault section on the Schecter website. For further assistance in identification, sending digital photographs of your guitar to Schecter can be very helpful. If you are unable to provide pictures, please email Schecter with as much detail as possible about your instrument, including the serial number, body shape, color, pickup configuration, number of frets, and bridge type. Schecter will do their best to assist in identifying your model.
Why was a particular Schecter model discontinued?
Schecter updates its product lineup annually, and these changes are often influenced by customer demand. Models and colors that consistently generate strong interest may remain in production for extended periods. Schecter is committed to keeping the product line fresh and exciting for both customers and the company.
I have a Schecter guitar that I can’t find on your website. What information can you provide?
Over the years, Schecter Guitars has produced numerous exclusive instruments, often in limited quantities, for select dealers. If you cannot locate your guitar on the website, please contact Schecter with the model name for assistance.
Does Schecter provide instrument valuation services for used or vintage guitars?
Schecter is solely a manufacturer of new instruments and is not involved in the used, collector, or vintage instrument market. Therefore, Schecter does not provide valuations for used or vintage instruments.
Are factory tours of Schecter facilities available?
Unfortunately, Schecter does not offer factory tours and the facilities are not open to the general public.
Electronics FAQs for Schecter Diamond Series
Where can I find a wiring diagram for my Schecter Diamond Series guitar?
Wiring diagrams for Schecter instruments are typically available on the official website. Navigate to the specific model page of your guitar and look for the “Download Technical Specification” PDF, usually located in the top right corner of the page. If this option is not visible, a wiring diagram may not be currently available for that particular model. Schecter regularly updates these resources, so check back periodically.
Why do the neck and bridge pickup volume controls on my Schecter guitar seem reversed?
Schecter guitars manufactured from 2010 onwards feature a revised control layout. The volume control closest to the pickups is assigned to the bridge pickup, while the middle volume control is for the neck pickup. Models from 2009 and earlier might have the volume controls wired in the opposite configuration. This change was implemented because most guitarists primarily use the bridge pickup for both rhythm and lead playing, making the bridge volume control more readily accessible. Control layouts can be found in the “Download Technical Specification” PDF on the specific instrument’s product page, when available.
How does the push-pull coil-tap function work on Schecter guitars?
The push-pull coil-tap feature allows you to switch between humbucker and single-coil sounds. When the push-pull knob is in the ‘down’ position, the humbucking pickup operates in standard humbucker mode. When the knob is ‘pulled up’, one coil of the humbucker is grounded out, effectively producing a single-coil tone.
How does the push-pull control interact with the Duncan Designed P90-1 pickup on Schecter guitars?
With Duncan Designed P90-1 pickups, the push-pull tone pot controls Series/Parallel wiring. In the ‘down’ position, the pickup is wired in series, delivering a hotter, more mid-range focused tone similar to a humbucker. In the ‘up’ position, the wiring is parallel, producing a brighter, more traditional P90 tone with less bass. Both configurations are hum-canceling.
What is the purpose of the frequency dip switches on my EMG BTS 2-band bass EQ?
The EMG BTS 2-band bass EQ includes dip switches located on the circuit board within the control cavity. These switches allow you to select from four different high-frequency response curves, a useful feature particularly when using the BTS EQ with passive pickups. Diagrams illustrating dip-switch positions and corresponding frequency responses are available [here – link to diagrams if available, otherwise remove the link].
Could you explain the function of the controls on my Schecter bass guitar?
Most Schecter four-knob basses are equipped with a Master Volume knob, a Blend knob, a Bass knob, and a Tone knob. The Blend knob is typically positioned at the top, closest to the player. The Master Volume knob is located in the front, towards the pickups. The Bass EQ knob is positioned at the back, towards the bridge, and the Tone knob is at the bottom. Diagrams of both four-knob and five-knob bass control layouts are available [here – link to diagrams if available, otherwise remove the link].
How does the Bass Blend knob operate on Schecter basses?
The Blend knob on Schecter basses allows you to select and mix between the neck and bridge pickups. Rotating the knob towards the neck pickup isolates the neck pickup. Turning it towards the bridge pickup selects the bridge pickup. The center notch position activates both pickups. This single knob control allows for easy adjustment of the volume balance between pickups, replacing the need for separate volume knobs for each pickup.
What steps should I take if my Schecter guitar has no output or intermittent output?
First, try using a new guitar cable and bypass any effects pedals by plugging directly into your amplifier. Test with another amplifier if possible. A common issue is the output jack connection. Inspect the output jack by removing the jack plate or pickguard and checking for any loose or broken connections. If your instrument uses active pickups or an active EQ, try replacing the battery or batteries. If these steps do not resolve the problem, please contact Schecter technical support for further assistance.
What should I do if my Diamond Series instrument with active EQ or active pickups has no output or distorted sound?
In most cases, replacing the battery will solve this issue. Remember to unplug your instrument cable when not in use to conserve battery life, as this deactivates the active electronics. If replacing the battery doesn’t fix the problem, refer to the troubleshooting steps mentioned in the question above.
Why does the battery in my Stiletto Studio or Hellraiser bass keep draining quickly?
Schecter Stiletto Studio and Hellraiser basses use two 9-volt batteries, housed in the battery cavity. Ensure both batteries are replaced, as the second battery is located underneath the first and can be easily overlooked. Always unplug your instrument cable when not in use to prevent battery drain.
How do the controls work on a Schecter model equipped with a Sustainiac® system?
Sustainiac®-equipped Schecter models typically feature a Master Volume and Tone control. Some three-knob models include a Master Volume, Tone, and a Sustainiac Intensity knob, which adjusts the level of sustain. A 3-way switch selects between the bridge pickup and the Sustainiac neck pickup/driver. A 2-way on/off DPDT mini toggle switch activates the Sustainiac Driver. A 3-way DPDT mini toggle ‘Mode’ switch controls the Sustainiac feedback function:
- Up position (Fundamental mode): Sustains the originally played note.
- Middle position (Mix mode): Sustains a mix of fundamental notes and up to the 4th harmonic.
- Down position (Harmonic mode): Sustains up to the 7th harmonic.
Where can I find troubleshooting information for issues with my Sustainiac®-equipped Schecter guitar?
Sustainiac troubleshooting information can be found in the Support section of the Schecter website or by clicking [here – link to Sustainiac troubleshooting page if available, otherwise remove the link].
How do I adjust the Sustainiac® circuit board on my Schecter guitar?
An Owner’s Manual for your specific Sustainiac model, which includes adjustment instructions, can be found in the Support section of the Schecter website.
Tech & Maintenance for Your Schecter Diamond Series Guitar
What are the neck dimensions and nut width of my Schecter Diamond Series instrument?
Neck dimensions and nut width specifications for each Diamond Series model are listed in the Specs tab, located at the bottom of each individual model page on the Schecter website.
How do I adjust the bridge on my Schecter guitar?
Bridge adjustment procedures vary depending on the type of bridge your guitar has.
- Floyd Rose System: Guitars with a Floyd Rose system have two studs that secure the bridge. Action height can be adjusted by turning these studs with a 3mm wrench to raise or lower either the high or low string side.
- Tune-O-Matic Style Bridge: For Tune-O-Matic bridges, action height can be adjusted using a flat-head screwdriver on the thumbwheels located on either side of the bridge.
- TonePros Locking TOM System: If your guitar has a TonePros Locking TOM system, you must first loosen the two lock-down screws with a 1.5mm Allen wrench before adjusting the action height using the thumbwheels. For detailed instructions, please visit www.tonepros.com and consult the owner’s manual.
How do I determine if my Schecter guitar neck needs adjustment?
A common sign of a neck needing adjustment is noticeable string buzz, particularly in the middle of the neck or near the first few frets and open chord positions. However, string buzz can be caused by various factors, not always requiring a truss rod adjustment. If you are unsure about neck adjustments or how to properly adjust a truss rod, consult a qualified guitar repair technician. Incorrect truss rod adjustments can cause permanent neck damage.
What size truss rod Allen wrench is required to adjust my Schecter guitar neck?
Schecter two-way adjustable truss rods require a 5/32″ or 4mm Allen wrench for adjustments.
What is a two-way adjustable truss rod, and how does it function in Schecter guitars?
Every Schecter Diamond Series instrument is equipped with a two-way adjustable truss rod (also known as dual-action or double-expanding). Unlike traditional truss rods that only allow for convex neck adjustments (back bow), the two-way truss rod allows for both concave and convex bow adjustments.
- Clockwise tightening: Tightening the truss rod nut clockwise bows the neck backward, straightening it.
- Counter-clockwise loosening: Loosening the nut allows the neck to return to its neutral position. Further loosening counter-clockwise will cause the neck to bow forward, increasing neck relief.
[Click here for a diagram of truss rod adjustment – link to truss rod diagram if available, otherwise remove the link]. If you are not experienced with truss rod adjustments, always seek assistance from a qualified repair technician to avoid potential damage to your guitar neck.
My Schecter guitar neck is broken. Can Schecter repair it or sell me a replacement neck?
Schecter does not sell replacement necks directly, and replacements are only provided under warranty conditions. If a neck is broken due to accidental damage or misuse, you should consult a professional repairperson to assess if the neck can be repaired. Refer to the Schecter Warranty for more details.
Does Schecter offer refinishing services for instruments?
Schecter does not offer factory refinishing or restoration services of any kind. However, numerous independent companies specialize in these services. A web search for guitar refinishing services will provide you with potential options.
What type of finish is used on my Diamond Series instrument, and what maintenance products should I use?
Schecter Diamond Series instruments are finished with a polyester finish, which is compatible with rubber guitar stands and hangers. Any standard guitar cleaner is suitable for maintaining the finish. Schecter uses Meguiar’s Mirror Glaze Professional Final Inspection 34 cleaner, which is effective for both the finish and hardware.
What is the best way to clean a satin finish on my Schecter instrument?
For satin finishes, any standard guitar cleaner, including Meguiar’s Mirror Glaze Professional Final Inspection 34, is appropriate. This cleaner effectively removes sweat and dirt without harming the finish. When cleaning satin finishes, use a gentle touch to avoid inadvertently polishing the satin finish to a glossier sheen.
How often should I change strings on my Schecter guitar?
String change frequency depends on playing habits, but Schecter recommends changing strings at least every 20 hours of playing time. Regularly wiping down strings after each use can help extend their lifespan.
*Note: Properly stretching new strings after installation is crucial for minimizing buzz and enhancing tuning stability.
Will changing string gauges or tunings damage my Schecter guitar neck?
Changing string gauges or tunings will not damage your neck, although minor adjustments to the truss rod or bridge height may be necessary to maintain optimal playability.
Parts, Strings, & Merch for Schecter Diamond Series
Can I purchase replacement parts directly from Schecter?
Schecter does not sell replacement parts directly to the public, focusing on manufacturing complete guitars and basses. However, many of the high-quality components used in Schecter instruments are available from local retailers and online parts dealers. Recommended suppliers include:
- AllParts
- Stewart-MacDonald
- WD Music
- Guitar Parts Resource
Does Schecter sell replacement pickguards, backplates, truss rod covers, or tremolo covers?
Schecter does not offer replacement parts for sale. For these items, it is best to contact a local guitar repair shop for custom fabrication or check with the parts suppliers listed above.
What brand and gauge of strings are factory-installed on my Schecter guitar or bass?
Schecter Diamond Series instruments are factory-equipped with Ernie Ball strings. Specific string gauge information for each model can be found in the Specs Tab on the individual model’s page on the Schecter website.
Factory String Gauges & Tunings:
| Instrument | String Gauge (Low to High) | Tuning (Low to High) |
|---|---|---|
| 6-String Guitar | 46/36/26/17/13/10 | E/A/D/G/B/E |
| 7-String Guitar | 56/46/36/26W/17/13/10 | B/E/A/D/G/B/E |
| 8-String Guitar | 74/64/52/42/30/17/13/10 | F#/B/E/A/D/G/B/E |
| 6-String Baritone | 56/44/34/24W/16/12 | B/E/A/D/F#/B |
| 6-String Acoustic | 54/44/32/24W/16/12 | E/A/D/G/B/E |
| 12-String Guitar | 46/26, 36/18w, 26/12,17/08, 13/13, 10/10 | E/A/D/G/B/E |
| 6-String Baritone VI | 90/75/56/44/34/24 | E/A/D/G/B/E (one octave lower) |
| 4-String Bass | 105/85/65/45 | E/A/D/G |
| 4-String Bass Baritone | 128/105/85/65 | B/E/A/D |
| 5-String Bass | 130/100/85/65/45 | B/E/A/D/G |
| 6-String Bass | 130/100/80/65/45/32 | B/E/A/D/G/C |
| 8-String Bass | 100/50, 80/40, 65/28, 45/18 | E/A/D/G (w/doubled octave strings) |
Is tarnishing or rusting hardware covered under the Schecter warranty?
No, the Schecter warranty does not cover damage, corrosion, or rusting of hardware components caused by environmental factors such as temperature, humidity, exposure to sun, fire, moisture, body salts, acids, chemicals, or non-industry approved polishes. To minimize these effects, wipe down the hardware with a soft cotton cloth after playing.
What shipping method does Schecter use for warranty replacement parts?
Schecter ships warranty replacement parts via USPS Standard.
Where can I purchase Schecter merchandise and accessories?
Schecter merchandise, including shirts, hats, jackets, and accessories, is available in the Apparel section of the Schecter website.
Cases for Schecter Diamond Series Guitars
Which Schecter case is recommended for my guitar model?
Case recommendations are provided in the Accessories section of the Schecter website and at the bottom of each specific instrument’s page in the “Specs” column. For older or discontinued models not listed on the website, please consult your local Schecter dealer for case purchasing information.
How can I order a hardshell case or gig bag for my Schecter instrument?
Schecter hardshell cases and gig bags can be ordered through any authorized Schecter dealer. A complete list of authorized dealers is available via the Dealer Locator on the Schecter website.
Warranty Information for Schecter Diamond Series
What is the warranty coverage for parts and electronics on Schecter Diamond Series instruments?
All Schecter Guitar Research Diamond Series instruments are backed by a Limited Lifetime Warranty, valid only in the country/territory/duchy where the instrument was originally purchased as NEW from an authorized Schecter dealer. This warranty protects against defects in materials and workmanship for the lifetime of the original owner under normal operating conditions, subject to certain limitations. The warranty is non-transferable and requires the original sales receipt as proof of purchase for any warranty claims. For complete warranty terms, please click [here – link to full warranty terms if available, otherwise remove the link].
Is online warranty registration available for Schecter guitars?
Schecter does not have authorized repair centers; all warranty repairs are handled directly by Schecter.
Is my Schecter instrument still under warranty if I purchased it used?
No, the Schecter Limited Lifetime Warranty is not transferable and applies only to the original owner who purchased the instrument as NEW from an authorized Schecter dealer.
Who should I contact for Schecter customer service?
For Schecter Diamond Series Technical Support, please call 800-660-6621, ext. 313. You can also email Diamond Series Technical Support at [email protected]. Business hours are Monday-Friday, 9am-5pm (Pacific Standard Time). Email responses are provided during business hours only.
Who do I contact for warranty issues if I live outside the USA?
Customers outside the USA should contact the Authorized Distributor in the country where the instrument was purchased for any warranty claims or repairs. Warranties are only valid for instruments purchased within the distributor’s represented country. A complete list of Authorized Schecter Distributors is available on the Schecter website.
Will Schecter refund the purchase price of my instrument?
Schecter does not offer refunds. Any refund requests should be directed to the store from which the instrument was purchased.
Warranty for SGR by Schecter Guitar Research and SGR Guitar Pack:
SGR by Schecter Guitar Research and SGR Guitar Packs are warranted against defects in material and workmanship for 2 years from the original purchase date under normal operating conditions. Electronics and hardware are covered for 1 year from the original purchase date. The GUITAR PACK AMPLIFIER has a one-year warranty, and cables and accessories are warranted for 120 days from purchase. Guitar strings are not covered. This warranty is non-transferable and valid only in the country of original purchase. Retain your sales receipt as proof of purchase.
String Gauge Limitations for SGR Models:
- SGR GUITAR: Designed for .009 to .042 gauge strings only. Heavier gauges void the warranty.
- SGR 4-string bass: Designed for .045 to .105 gauge strings only. Heavier gauges void the warranty.
- SGR 5-string bass: Designed for .045 to .130 gauge strings only. Heavier gauges void the warranty.
Warranty Exclusions:
The Schecter warranty does not cover:
- Instruments not purchased from authorized Schecter dealers.
- Instruments modified or customized after shipment from Schecter.
- Instruments serviced by unauthorized persons.
- Instruments with missing or altered serial numbers.
- Damage due to misuse, neglect, or accidents.
- Damage from extreme humidity or temperature conditions.
- Normal wear and tear, including electronics, switches, jacks, frets, plating, tuning machines, pickguards, saddles, and nuts.
- Finish defects like cracks, splitting, or warping due to environmental factors.
- Routine maintenance like string changes, truss rod adjustments, setup, intonation, and action adjustments.
- Subjective issues like tone, wood grain, finish color, or weight.
- Freight charges for warranty repairs to Schecter.
- Shipping damages.
U.S. Customers – Warranty Returns
No instruments can be returned to Schecter Guitar Research without prior authorization. To return an instrument, obtain a Return Authorization number (RA#) by phone or email. Clearly mark the RA# on the returned package; unmarked packages will be refused. Schecter will inspect returned instruments and, at its discretion, repair or replace defective parts. Schecter may use replacement materials available at the time of repair if original materials are unavailable. Customers are responsible for shipping costs to Schecter, including insurance and proper packaging. Schecter will cover return shipping and insurance. Schecter only offers warranty repair services; non-warranty service must be performed by a qualified guitar repair professional.
International Customers – Warranty Returns
International customers should contact the store of purchase for return authorization information.
Is my guitar covered under warranty if purchased outside my country of residence?
No, warranty coverage requires purchase from an authorized dealer within your country of residence. Purchasing from unauthorized sources or dealers in other countries voids the warranty. Schecter does not authorize USA online dealers to sell outside the USA; purchases from USA sources for international customers are not covered under warranty.
Can I purchase models listed in the “All Other Countries” section on the USA site?
Currently, models listed in the “All Other Countries” section are exclusively for markets outside the USA and are not available for purchase in the USA.
Retailers – Becoming an Authorized Schecter Dealer
How can my store become an authorized Schecter retailer?
For dealership inquiries, contact [email protected]. Note that Schecter dealerships require a physical “brick-and-mortar” retail location; online-only dealerships are not authorized.
Are Schecter USA and Schecter Japan the same company?
While under the same ownership, Schecter USA and Schecter Japan operate independently. Schecter Japan instruments are intended for the Japanese and select Asian markets only.
For international sales and warranty support, find your country’s distributor [here – link to international distributor listing if available, otherwise remove the link]. For questions about current or past models, contact your country’s distributor.
