United's Costly Mistake The Broken Guitar that Sparked a Social Media Firestorm

Provided to YouTube by TuneCore United Breaks Guitars · Dave Carroll United Breaks Guitars ℗ 2009 Dave Carroll Released on: 2009-07-14 ... ... his Taylor guitar being thrown by United Airlines baggage handlers in Chicago. The guitar was severely damaged and after a lot of ... United Airlines is notorious for its unique customer service. Not only do they forcibly remove passengers from flights, but they also break ... When United Airlines refused to pay for his broken guitar, Dave Carroll released a complaint diss track. This resulted in the Airline's stock to go down 10%, ... Halifax musician Dave Carroll's guitar was broken during a flight on United Airlines. He turned his dispute with the airline into a music video which went ... "United Breaks Guitars" is a song that expresses dissatisfaction with Dave Carroll, one of the clients of United Airlines, who complains ... Visit http://www.UnitedBreaksGuitars.com for case studies and highlights from Dave's speaking tour. For more of Dave's music visit ... Five days after Dave Carroll posted a $150 video for the twangy "United Breaks Guitars" on YouTube, his band Sons of Maxwell were met with ... ... United Airlines damaging his guitar, through the viral song “United Breaks Guitars,” affected the airline's public image. The incident led ... He did not take his 3500.00 guitar on to the plane. It was broken by baggage handlers. He filed a complaint but was 1 day late so he could not ...