United Breaks a Legend's Guitar A Cautionary Tale for Businesses

The story of Dave Carroll and how his guitar was broken by United Airlines has spawned a hit YouTube song, but also holds a lesson for ... Provided to YouTube by TuneCore United Breaks Guitars · Dave Carroll United Breaks Guitars ℗ 2009 Dave Carroll Released on: 2009-07-14 ... Dave Carroll claimed compensation from the Airline, but the airline refused to pay any compensation. To take revenge he created and posted 3 songs. Dave Carroll, a musician, wrote a diss track after United Airlines allegedly broke his guitar by mishandling it. His video went viral. A man who became a YouTube sensation after he wrote a song about United Airlines breaking his guitar in 2009 is speaking out after the company came under fire. The power of social media became amusingly apparent in 2009, when United Airlines refused to compensate Canadian singer and composer Dave Carroll for a ... Musician Dave Carroll said his guitar was broken while in United Airlines' custody. He alleged that he heard a fellow passenger exclaim that baggage handlers. ... United Airlines damaging his guitar, through the viral song “United Breaks Guitars,” affected the airline's public image. The incident led ... Singer-songwriter Dave Carroll's United flight had just landed when he heard a passenger behind him exclaim, “My god they're throwing United Breaks Guitars - Song 1 Lyrics: I flew United Airlines on my way to Nebraska / The plane departed, Halifax, connecting in Chicago's "O'Hare" / While ...